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Terms and Conditions

1. Business Information

Business Name: Asta Healing Hands
Address: 12 Springfield Cavan Co Cavan
Email: info@astahealinghands.com

These Terms and Conditions govern your use of this website and the services provided by Asta Healing Hands.

 

2. Nature of Services

All services offered, including but not limited to Reflexology, Reiki Healing, Lymphatic Drainage Massage, and Kobido Facial Massage, are holistic and complementary therapies.

They are designed to support general wellbeing and relaxation and are not a substitute for professional medical advice, diagnosis, or treatment.

 

3. Health Disclaimer

By booking a treatment, you confirm that:

  • You understand these therapies are non-medical

  • You will consult your GP or healthcare provider if you have any medical conditions

  • You will inform us of any health issues, injuries, or pregnancy before treatment

We reserve the right to refuse treatment if it is deemed unsuitable or unsafe.

 

4. Age Requirement

Clients must be 18 years or older.

 

5. Bookings & Payments

  • Appointments must be booked in advance

  • A deposit or full payment may be required to secure your booking

  • Prices are listed on the website and may be subject to change

 

6. Cancellation & Rescheduling Policy

  • A minimum of 24 hours’ notice is required to cancel or reschedule

  • Late cancellations or missed appointments (no-shows) are non-refundable

  • Deposits are non-refundable unless cancellation is made within the required notice period

 

7. Late Arrivals

If you arrive late:

  • Your session may be shortened

  • The full session fee will still apply

 

8. Website Use

You agree not to:

  • Copy, reproduce, or distribute website content without permission

  • Use the website for unlawful purposes

We strive to ensure all information is accurate but do not guarantee completeness or accuracy.

 

9. Intellectual Property

All content on this website, including text, branding, and images, is the property of Asta Healing Hands and may not be used without permission.

 

10. Limitation of Liability

We are not liable for:

  • Any loss or damage resulting from the use of this website

  • Any adverse reactions if health conditions were not disclosed

  • Technical issues, including viruses or website interruptions

 

11. Data Protection & Privacy (GDPR)

We are committed to protecting your personal data.

  • All personal information is kept confidential

  • Information is only used for booking and service purposes

  • Data may be shared only when legally required

Please refer to our Privacy Policy for full details on how your data is collected, stored, and used.

 

12. Confidentiality

All client information and consultations are treated with strict confidentiality, except where disclosure is required by law or safeguarding concerns arise.

 

13. Governing Law

These Terms and Conditions are governed by the laws of Ireland.
Any disputes will be subject to the exclusive jurisdiction of the Irish courts.

 

14. Changes to Terms

We reserve the right to update these Terms and Conditions at any time.
Please review them regularly.

 

Last updated: 05.05.2026


 

Privacy Policy

1. Introduction

This Privacy Policy explains how Asta Healing Hands collects, uses, and protects your personal data when you use this website or book services.

We are committed to ensuring your privacy is protected in accordance with the General Data Protection Regulation (GDPR).

 

2. Data Controller

Business Name: Asta Healing Hands
Address: 12 Springfield Cavan
Email: info@astahealinghands.com


Asta Healing Hands is the data controller responsible for your personal data.

 

3. What Data We Collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number

  • Appointment details

  • Health information (provided voluntarily via consultation forms)

  • Payment details (processed securely via third-party providers)

 

4. How We Use Your Data

We use your data to:

  • Manage bookings and appointments

  • Provide holistic treatments (e.g., Reiki, Reflexology, Massage)

  • Communicate with you appointments

  • Maintain client records

  • Comply with legal obligations

We will only use your data where we have a lawful basis, including:

  • Your consent

  • Contractual necessity

  • Legal obligations

 

5. Health Information

Health-related information is considered sensitive personal data.

By providing this information:

  • You consent to its use for treatment purposes

  • It will be kept strictly confidential

  • It will only be used to ensure your safety and wellbeing

 

6. Data Sharing

We do not sell or rent your personal data.

We may share your data with:

  • Payment providers (e.g., Stripe, PayPal)

  • Legal authorities if required by law

 

7. Data Retention

We retain your personal data only as long as necessary:

  • Client records: up to 7 years (for legal and insurance purposes)

  • Marketing data: until you withdraw consent

 

8. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

To exercise these rights, contact us at info@astahealinghands.com

 

9. Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure booking systems

  • Password-protected records

  • Trusted third-party providers

 

10. Cookies

This website may use cookies to improve user experience.

You can control or disable cookies through your browser settings.

 

11. Third-Party Services

We may use third-party services such as:

  • Website platforms (e.g., Wix)

  • Payment processors

  • Email marketing tools

These providers process data in accordance with GDPR.

 

12. Confidentiality

All client information is treated with strict confidentiality, except where disclosure is required by law or safeguarding concerns arise.

 

13. Changes to This Policy

We may update this Privacy Policy from time to time.
Please review it regularly.

 

14. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Email: info@astahealinghands.com

 

Last updated: 05.05.2026



 

Digital Product Refund Policy

1. Overview

This Refund Policy applies to all digital products sold by Asta Healing Hands, including but not limited to online courses, recorded webinars, and downloadable content.

By purchasing any digital product, you agree to this Refund Policy.

 

2. Nature of Digital Products

All products are delivered in a digital format (e.g., video recordings, online access, downloadable materials).

Once access has been granted, the product is considered used.

 

3. No Refund Policy

Due to the nature of digital content, all sales are final and non-refundable once:

  • The product has been accessed

  • A download link has been used

  • Login details to a members area have been provided

This is in accordance with EU consumer laws regarding digital content.

 

4. Waiver of Right to Cancel

By purchasing a digital product, you:

  • Explicitly consent to immediate access to the content

  • Acknowledge that you lose your 14-day right of withdrawal once access is granted

 

5. Exceptions

Refunds may only be considered in the following cases:

  • Duplicate purchase (accidental double payment)

  • Technical issues preventing access that cannot be resolved

  • Incorrect product delivered

All requests will be reviewed on a case-by-case basis.

 

6. Technical Support

If you experience any issues accessing your purchase, please contact us at:

Email: info@astahealinghands.com

We will make reasonable efforts to resolve the issue promptly.

 

7. Payment Disputes

If a chargeback or payment dispute is initiated without contacting us first, we reserve the right to:

  • Suspend access to all products

  • Refuse future purchases

 

8. Changes to This Policy

We reserve the right to update this Refund Policy at any time.

 

9. Contact

For any questions regarding this policy, please contact:

Email: Asta Healing Hands

 

Last updated: 05.05.2026


 

Terms and Conditions (Tarot Readings – Digital Services)

1. Business Information

Business Name: Asta Healing Hands
Email: info@astahealinghands.com

These Terms and Conditions apply to all online tarot readings and digital products provided by Asta Healing Hands.

 

2. Nature of Services

All tarot readings are provided as a spiritual and intuitive service for guidance, insight, and personal reflection.

They are not a substitute for professional advice, including but not limited to medical, psychological, legal, or financial advice.

 

3. Disclaimer (Important)

By purchasing a tarot reading, you acknowledge and agree that:

  • Readings are for entertainment and personal insight purposes only

  • No guarantees are made regarding accuracy or outcomes

  • You are fully responsible for any decisions or actions taken based on the reading

  • Services are not intended to diagnose, treat, or prevent any health condition

If you have health concerns, you should consult a qualified healthcare professional.

 

4. Eligibility

You must be 18 years or older to purchase a reading.

 

5. Orders & Delivery

  • All readings are delivered in PDF format via email

  • Delivery time: 2–7 working days after purchase

  • Please ensure your email address is correct at checkout

We are not responsible for delivery issues caused by incorrect email details.

 

6. Payment

  • Full payment is required at the time of purchase

  • Prices are listed in euro and may change at any time

 

7. Refund Policy

Due to the nature of digital and intuitive services:

  • All sales are final and non-refundable once the reading has been delivered

  • No refunds will be given based on dissatisfaction with the content

Exceptions may apply in cases of:

  • Duplicate payment

  • Non-delivery due to technical error

 

8. Cancellation Policy

  • Orders cannot be cancelled once the reading has been started

  • If you wish to cancel, you must do so within 1 hour of purchase

 

9. Intellectual Property

All readings and PDF reports are:

  • For personal use only

  • Not to be copied, shared, or resold without permission

 

10. Limitation of Liability

Asta Healing Hands is not liable for:

  • Any decisions made based on the reading

  • Any perceived inaccuracies

  • Any indirect or consequential loss

 

11. Privacy & Confidentiality

All personal information and reading content is treated as strictly confidential.

Please refer to our Privacy Policy for full details.

 

12. Governing Law

These Terms are governed by the laws of Ireland.

 

13. Changes

We reserve the right to update these Terms at any time.

 

Last updated: 05.05.2026

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